Shipping policy

AUSTRALIA
Quick Lift AU offers Australia wide shipping via Australia Post. Orders are shipped from NSW, Australia and are delivered on a 3-5 day service to metropolitan and city areas. For the Northern Territory, rural and remote areas, please allow up to 10 business days for delivery.

All orders placed before 1pm AEST on a business day will be dispatched that business day. If an order is placed after 1pm AEST, on a weekend or on a public holiday, the order will be dispatched the following business day. Once an order has been dispatched, we cannot change the delivery address so please ensure you have provided the correct details. Please note; we dispatch daily, Monday–Friday excluding all national and NSW public holidays. All of our parcels require a signature upon delivery so please provide a delivery address that will be attended between 9am-5pm; please note, we cannot deliver to Australian Post Boxes or Parcel Lockers. If you are providing a business address for delivery, please specify the business name. In the case that no one is available to sign for the delivery, an attempted delivery card will be left. Your parcel will be redirected to your local post office for pick up.

Shipping costs are non-refundable. You will be responsible for your own shipping costs for returning items. If you receive a refund, the cost of return shipping will be deducted from your refund.

DELIVERY DELAYS
Delivery delays may occur during high volume and peak periods or due to unforeseen reasons. During these times, please allow an additional 3 business days for your order to be delivered. In the event that your order is affected by delay, Customer Service will contact you immediately.